1 . Q : Are you a factory or trading company ?
A : We are a factory, specialized in living room sofas .
2 . Q : Where is your factory located ? How can I visit there ?
A : Factory located in Dalingshan Town , Dongguan City, Guangdong
Province in China . Takes about 1 hour from Shenzhen airport to our
3 . Q : Can I order samples ? Are you free for samples ?
A : Yes, we will offer free sample . You pay the sample cost first
, but we will pay you back when you make the bulk order later .
4 . Q : How does your factory do regarding quality control ?
A : Quality is priority . Each production process must be checked
by our Japan QC team .
5 . Q : What is your after-sale service ?
A : we offer 100 % guarantee on our product . If there is quality
problem on our side , we ’ ll compensate .
6 . Q : What ’ s your delivery time ?
A : 25days after receiving deposit .
7 . Q : Can you accept customized orders ? OEM or ODM orders ?
A : Yes , we can . Customized orders are always welcomed , as well
as OEM and ODM .
8 . Q :Can you make customers ’ logo on products and customer
A : Yes, Fabric tag of customer logo can be sewed on each chair /
sofa , and customer ' s design are welcomed .
9 . Q : .Which country is your main export market ?
A : At the moment , our main export regions are JAPAN, USA and TW .
10 . Q : .What if I can ' t find the infos I ' m looking for , or
what if I want to speak to someone directly ?
A : 1 )Start online TM or inquiry now , feedback will be got
promptly or latest within 12 hours .
2 ) Call customer service at 008613650003656 for customer service